Testimonials

Below you will find what some of our customers say about our dealership.

Great Service, Friendly Staff!
Friendly staff. Accurate parts ordered.
We purchased a used boat, excellent business, very nice people to deal with--would recommend.
Have purchased four boats over the years at PineCrest - their staff and service is absolutely excellent in every respect.
Service work was great. Quick fix for a last minute problem - friendly staff. Appreciated the check up call. The showroom is awesome.
We purchased a used 2000 X-star in July '05 and have been nothing but happy with the purchase!The parts/ service dept. is second to none!If this is how they treat a used boat buyer, I can only imagine how it would be on a new one!
This is the place. I purchased two boats from other dealers in the time span of a summer. Those boats had to be sold or returned due to a less than honest salesperson. When I found Pinecrest Marine, they were honest and did everything they said they would. The staff is friendly, know their stuff, and most of all laid back and not pushy. I can only say I wish I had found Pinecrest before the other two sales and I would not have spent my time on the water in tears. Thank you for educating me along the way, your # one in my book.
You are highly recommended every day when I speak to someone about your marina. Good Job Bob and Crew
Great Dealer + Great Boat = 1 very happy customer. Bob Gross and his staff know customer service and are excellent people to do business with.
Bob and everyone at Pinecrest have been just great! This was our first boat purchase and Bob and Mike were extremely helpful, friendly, and easy to deal with in answering our numerous questions. We will highly recommend Pinecrest in the future for making this purchase such a positive experience.
Had service work done on the boat. Boat runs well I hear people at the dock always complaining about service performed at dealers. I'm glad I went a little pricey but the job was done right. Staff was good to work with and no pressure. Next boat I buy, I'll go to them first great job!
It is so refreshing to deal w/ a company that really cares about its customers. We bought a used boat and it has been the highlight of our past two summers! Bob, Mike, and Shannon are the friendliest, most caring customer service people we have dealt with in a long time.
My wife and I had never owned a boat before and were nervous about buying one due to many unknowns. PineCrest made the whole process very easy and answered our every question and concern. We bought a pre-owned boat but you'd never know it based on how we were treated. My wife and I believe we couldn't have been treated any better regardless of what boat we purchased. We highly recommend you stop by PineCrest Marine if you're considering buying a boat.
I just wanted to say thanks to you and your team over there. I got a little ahead of myself buying that boat and should have had it checked out 1st which was Bill's advice that I did not take. After I had trouble keeping it running I followed his advice and brought it into your shop. Bobbi kept me aware of what was going on on Skilly did a great job not only repairing the many issues but also explained them to me and gave me some priceless advice. All in all, I just wanted to say thanks to the 3 of you and anyone else that played a part in getting the boat fixed. I can't wait to recommend your shop there and if I ever am looking for a different boat you guys will be the first place I call.
I would like to take this opportunity to thank and give a very positive feedback to David in the parts department. I called at 2:30 on Monday afternoon and asked to get a part for my Mastercraft. It was a bracket for the swim platform and for some reason you had 3 instead of 2. He gave me a fair deal on the extra as that was all I needed and I asked to have it UPS RED delivered to my home in Bowling Green, Ohio. Apparently UPS had already left, however, he stated he would take care of it. I was nervous that he knew exactly which bracket I was referring to since I had contacted some closer Marina’s prior. He reassured me that he had the correct part and would get it out. Well to my pleasure it arrived on Tuesday and it was the correct part. I truly appreciate great customer service and believe it should be rewarded when someone is doing their job or above it. A much appreciated thank you to David from myself and my family that was able to enjoy our boat over the Holiday! Please make sure you let Management know the ... Read More
I have been going to Cedar Lake now for over 25+ years and the only marina that I will deal with is Pine Crest you can not find a better place to do business with. There service department (Brian) and his guys are all top notch and Bob and the crew up front are the best.
A sincere thank you to Bob, Mike, and staff for another great experience in purchasing our 2nd Aqua Patio Pontoon. We love our new Pontoon and could not be happier !!
This past winter we purchased our 2003 Rinker from Mike Gross at the Fishers store. Our experience was great! We took the boat home and put it in the barn. Then this past Sunday one week before Memorial weekend we decided to pull it out and get it ready for the big weekend. I hooked it up to water and fired it up for the first time. All is well I put it in forward and the props started turning then back to neutral and they stopped then to reverse and what do you know nothing happened. My first thought was 'man I am glad I checked this thing out before I took it to the lake'. Next, I thought well I guess I will call Mike first thing Monday morning. Instead, I decided to just pull the boat down to the fishers store. When I arrived I explained to Mike what was going on. He immediately asks me if I had a little time they would look at it right now. Mike went to the shop and got Troy and Ben and ask them to take a look at my boat they got right on it. Troy and Ben had ... Read More
My wife and I have been customers since 1984 at Pine Crest, we purchased two Celebrity boats, the 1989 we still have. We moved to Colorado in 1996 and recently we decided to buy a pontoon. So, looking here in Co. we still couldn't find a better deal than we did at Pine Crest! So off to Cedar Lake, we went and this is our third boat from Pine Crest. Little bit of a ride, but customer service and deal cant be beat . Thank you Bob Gross and your staff for another great experience.
My husband and I made our first pontoon purchase and it was a very enjoyable experience. Bob took the time and effort to work with us and our crazy schedules to make sure we got the best in customer service, price, and quality of pontoon. The process was seamless and before we knew it, we became the official owners of a new Sweetwater! We would recommend Pine Crest to anyone near or far and we hope to work with Bob and the group again for our next purchase in the future.